Quail, if you don’t mind me asking, how much will the parts and labor cost all together?
so close on the name!
We purchased the hitch with the vehicle once we saw that it did not actually have a hitch. The dealership charged $387 CAD (~$288 USD) with the line item "hitch" on the vehicle's bill of sale.
Today we were charged $0 for labour, and zero additional dollars for the parts ($387 already paid). We received the hitch and the bezel, which have line item prices listed as "Hitch kit - Internal" $327 CAD, and "Cover - Internal" $159 CAD. We
did not receive the additional wiring harness that is required for towing a trailer. I get the impression that the dealership expected it to come with the hitch kit, and that's why they phoned us mid-install when they realized it was not included. We also found the heater block electrical cord had been pulled out from with the spare tire, and left on top of the cargo area, suggesting they were looking for the wiring harness.
If we asked the dealership today to have all three items installed, then I'm guessing it would come close to this:
- Hitch kit - Internal -- $327 CAD
- Cover - Internal -- $159 CAD
- Harness & Connector -- $150(?) CAD
- Labour 2hrs @100/hr -- $200(?) CAD
- Subtotal -- $836 CAD
- Taxes @13% -- $109 CAD
- TOTAL -- $945 CAD (~$705 USD)
That is very expensive for a vehicle that already included "V92 Trailering Equipment",
whatever that means. This all strikes me as dishonest smoke & mirrors from Chevrolet. From what I can tell,
V92 includes virtually nothing.
Any vehicle can have a wiring harness added by a dealership...so the
ability to add a wiring harness hardly qualifies as a special trailering provision. Poor form, Chevy.
I'm at peace with how the dealership handled the misinformation about the hitch. They honoured their price even after they learned that the cover was extra. I think they should have included the wiring harness too, but I'm not going to fight them for that.
Now, about that bezel...the fitment is poor. It feels solidly attached but it clearly doesn't fit properly. See photo:
Looking back at the
GM Authority article to check that the cover wasn't for a different trim, I notice that it's a different colour (the article shows a black cover for the Activ). Might this be a cover intended for a Buick Encore GX?