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Discussion Starter · #1 · (Edited)
Just bought a 2023 TB RS that my wife wanted and am already regretting it within 24 hours. I hope Chevy and GM are reading customer feedback from this forum.

1) Noticed the front grill has exposed Styrofoam to the elements. Class act there Chevy !!! Have you considered some throw pillows or GreatStuff ???
2) Dealer didn't mention it had engine cutout enabled by default and no way to permanently disable it. On the test drive, the dealer must have disabled it without our knowledge because it never stopped during the test drive and he never mentioned it. Very deceitful practice.
3) Can't see the LED based fuel gauge in daylight. Wasted dash space during the day and have to use the onboard computer readout to monitor remaining fuel capacity. Chevy/GM, how can you manage to screw up a simple ESSENTIAL fuel gauge ???
4) The headlights have a nice cutoff but are dim and yellowish, not bright and not daylight color. Not something detectable during a daylight test drive.
5) The stereo's speaker system sounds like the bass speakers are blown and distort with the equalizer set flat at 0. Have to set the bass's equalizer to @ -4 to keep the bass drivers from distorting at low volumes.
6) Also the first vehicle I have ever purchased that was missing controller chips to be received TBD.

Chevy/GM, if I would have known this ahead of time, I would have not bought this vehicle.
 

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Discussion Starter · #3 · (Edited)
Take it back - you should have 3 days
Unfortunately, that is not an option in California by law. The dealer said we had no cancellation option, they didn't say we had the opportunity to BUY a cancellation option which should be free.

"... There is no “cooling off” period unless you purchase a contract cancellation option agreement. ..."

"... Unfortunately, in California, there's no wiggle room for people with buyer's remorse. If you've bought a car in the state, you have no right to have it returned because of a regulation known as the “No Cooling-Off Period” Rule. ..."
 

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2021 LT AWD
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If you truly have decided you want out of the vehicle, it's still a pretty good time to sell a used car. A number of people on here and on the FB group page have been able to sell used TBs (after a year+ of wear and miles) for at or more than they paid new. Obviously, you're still stuck shopping for a vehicle in that case, but it could be an option for you.
 

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Sounds like you're new to cars. 1) the styrofoam is for heat retention. It's common in many vehicles. 2) the cutoff is a cost saving feature. While a pain, it's also on many, many vehicles. Not just GM. You literally can't buy a new vehicle without it. If pushing a button once every time you start your vehicle to disable it is too much for you...then I don't know what to say. 3) you need yours eyes checked. That led gas gauge is bright AF. I've driven my TB for two years and have zero issues seeing it in the daylight. 4) if your headlights are dim then you didn't get the technology package, spend $55 on Amazon and buy led lights. They're amazing. 5) the base system isn't great. What did you expect for a economical vehicle? 6) don't blame GM for a global chip shortage.
 

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Discussion Starter · #8 ·
Sounds like you're new to cars. 1) the styrofoam is for heat retention. It's common in many vehicles. 2) the cutoff is a cost saving feature. While a pain, it's also on many, many vehicles. Not just GM. You literally can't buy a new vehicle without it. If pushing a button once every time you start your vehicle to disable it is too much for you...then I don't know what to say. 3) you need yours eyes checked. That led gas gauge is bright AF. I've driven my TB for two years and have zero issues seeing it in the daylight. 4) if your headlights are dim then you didn't get the technology package, spend $55 on Amazon and buy led lights. They're amazing. 5) the base system isn't great. What did you expect for a economical vehicle? 6) don't blame GM for a global chip shortage.
Thank you for all of the lame excuses and apology tour, the information is pathetic.

FWIW, I have never had vehicles with exposed Styrofoam including $90K BMWs, Chevy, Ford, Chrysler, Honda, etc. cars and trucks. With our 120 degree summer, I am sure that "heat retention" will be very useful.

It is my wife's car and she (with better than 20/20 vision) can not see the fuel gauge (first time EVER). The lights compared to any other vehicles on the road at night are a joke. I am considering both the engine cuttoff bypass harness and aftermarket lights to fix GM's design flaws. Why be forced to buy BS "features" that nobody wants, destroys the engine, destroys the starter, destroys the charging system, reduces power to accessories and the aftermarket tries to dispose of after the fact ??? Those are "value MINUS features" that any rational designer would understand not to include and place the $$$ else where it is actually desired.
 

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Your reply indicates that you’re not interested in any help or advice that members of the forum have to offer. It appears your only interest is to gripe and disparage the TB and denigrate the contributors that attempt to give constructive advice. If the vehicle is as bad as you claim it is, just sell it.

Thank you for all of the lame excuses and apology tour, the information is pathetic.

FWIW, I have never had vehicles with exposed Styrofoam including $90K BMWs, Chevy, Ford, Chrysler, Honda, etc. cars and trucks. With our 120 degree summer, I am sure that "heat retention" will be very useful.

It is my wife's car and she (with better than 20/20 vision) can not see the fuel gauge (first time EVER). The lights compared to any other vehicles on the road at night are a joke. I am considering both the engine cuttoff bypass harness and aftermarket lights to fix GM's design flaws. Why be forced to buy BS "features" that nobody wants, destroys the engine, destroys the starter, destroys the charging system, reduces power to accessories and the aftermarket tries to dispose of after the fact ??? Those are "value MINUS features" that any rational designer would understand not to include and place the $$$ else where it is actually desired.
[
 

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Your reply indicates that you’re not interested in any help or advice that members of the forum have to offer. It appears your only interest is to gripe and disparage the TB and denigrate the contributors that attempt to give constructive advice. If the vehicle is as bad as you claim it is, just sell it.

[
Trolls gonna troll. 🤷‍♂️
 

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Imagine spending that kind of money and doing zero research then acting like the car stabbed you in the back when you get it. So much so that you have to seek out a forum to vent your anger and blame everything except yourself for that lack of informed buying you did.
With all the research information at our fingertips, anyone could have learned all there is to know about this vehicle, including every option along with the good, the bad and the ugly before considering a purchase. The Trailblazer is hard to beat as far as bang for you buck..…The only thing he accomplished by his post and rude replies was showings us his true colors and shortcomings as a consumer.
 

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Hi, the gas gauge is kind of opposite from what you expect, its the white rectangle ticks that move down as you use the gas, it looked confusing to me at first also.
Mine came with the led lights and its the best lights I have ever had, my kids joked that we could see the house 5 miles away. So if you didnt get that package it is worth changing. I dont know anything about the Styrofoam.
I have the bose speakers and think they sound nice. I wasn't so sure I would like the engine shutting off at every red light but it doesn't bother me and I get good gas milage. It wont shut down if your running ac or heat. I hope your wife has started to like her car more as she has driven it. Good luck.
 

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Thank you for all of the lame excuses and apology tour, the information is pathetic.

FWIW, I have never had vehicles with exposed Styrofoam including $90K BMWs, Chevy, Ford, Chrysler, Honda, etc. cars and trucks. With our 120 degree summer, I am sure that "heat retention" will be very useful.

It is my wife's car and she (with better than 20/20 vision) can not see the fuel gauge (first time EVER). The lights compared to any other vehicles on the road at night are a joke. I am considering both the engine cuttoff bypass harness and aftermarket lights to fix GM's design flaws. Why be forced to buy BS "features" that nobody wants, destroys the engine, destroys the starter, destroys the charging system, reduces power to accessories and the aftermarket tries to dispose of after the fact ??? Those are "value MINUS features" that any rational designer would understand not to include and place the $$$ else where it is actually desired.
About auto shut off. You love BMW's. Don't buy a new one because ALL new BMW's come with auto shut off that works like the one on the Trailblazer. At first I was not a fan of the auto shut off either. I've gotten used to it. Welcome to the age of fighting climate change and increasing fuel mileage. If I know I'm going to be driving in an area of town that will take a lot of stop and go I simply push the well positioned button. As almost all new cars come with auto stop there have been studies done the impact on engine/starter wear and long term effects. Car companies are not stupid. They don't want excessive wear either as they still have to meet their 3 year or 4 year warranties. So design changes have been made to improve the longevity of the affected engine parts. For example engine bearings are now used that withstand 300,000. engine starts. Before they were only good for 100,000 starts.
Finally, suppliers are addressing wear with dry lubricants on components like main engine bearings. Starters are not the starters of old. They have been redesigned to withstand the more frequent usage.
The fuel gauge is not my favorite design either and only on occasion am I unable to read it during the day. That is only when the sun hits directly on the gauge, to makes whitish/grey colors in the gauge hard to read. BUT how often has that happened for me.? In the 18 months of ownership, I would say once or twice. And it is not like I constantly go looking at my fuel gauge all the time I am driving."
About headlights you neglected to order the right package. Go get some LED bulbs and you will be satisfied. Easy change.
You want more bass. Again you did not order the right package. One is offered with better audio performance.
The chip shortage affected ALL car brands, not just trailblazer. They companies were faced with not selling cars at all that might be "missing" a chip for a heated seat for example or getting the car on the road and suppling the chip when available. This was not just a trailblazer problem. Is it a pain in the butt for the customer? Yes. At the time of order, the dealer has no idea if the car that gets delivered will come with all the chips or not. It was a unique time due to covid and supply chain issues. BUT if the car you bought was off the lot he certainly should have told you, before you agreed to purchase, that the chip(s) were missing. That is a dealer problem, not a Trailblazer problem.
Personally I love my RS. For the price tag, as compared to comparable cars, I'm really happy with all the features and the performance level. I am in my 70's so you can imagine how many cars I have had. From top of the line, to my subcompact Trailblazer. It would be unfair to compare my $25,000 TB to some of the previous cars I have had in past such as a Cadillac, full boat Buick, etc., etc. But even those cars each had their own features now and then that were not my favorites. It is a free market. You chose a TB. I love mine. You don't like yours for what I find to be very minor issues (the glare if the sun hits the fuel gauge just right). Again it is a free market. You and I made the same choice. You don't like your choice, I love mine.
 
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