I just dropped mine off Monday due to this issue they told me it might need a whole new steering column. I am wondering if anyone else has had their steering column done due to this message?It happened to me as well. Service power steering drive with care/ service ESC. Mileage between 8300-8400. This concerns me. My car had 21 miles at purchase. I'm waiting to hear from the dealership as to what they've detected.
I've heard of a few who got new steering columns, but I wonder if there was actually anything wrong with them. More than 95% of the time it's just a software glitch that causes communication errors between the steering module and the computer. Seeing how GM pays the dealerships to do warranty work it makes me wonder if they are unnecessarily replacing perfectly good steering columns just to make it more worthwhile (more money).I just dropped mine off Monday due to this issue they told me it might need a whole new steering column. I am wondering if anyone else has had their steering column done due to this message?
My thoughts EXACTLY! Some of them dealerships are scammers! Hard to believe that 90%+ just say it's a software issue, and others say they need to replace columns. Makes you wonder if they even do replace them....I've heard of a few who got new steering columns, but I wonder if there was actually anything wrong with them. More than 95% of the time it's just a software glitch that causes communication errors between the steering module and the computer. Seeing how GM pays the dealerships to do warranty work it makes me wonder if they are unnecessarily replacing perfectly good steering columns just to make it more worthwhile (more money).
If they do replace it, ask them for a cause of failure or to show you what broke or failed. If it is real problem GM should have released a TSB for it by now. You can search through TSB's on the NHTSA website.
Gotcha, then the software update makes all the more senseSteering is electric, no power steering pump like the old cars of the day.
Just happened to me at 47,xxx..I have a 2021 Trailblazer RS with AWD and the transmission went out at 19,000 miles. Dealership seems to think that it might be a software issue..Just happened to me at 2494 miles. Service power steering and ESC.