I'm at 16000 miles and car started making a constant chugging noise that can be heard best when accelerating or slowing
are you talking about the low hum kind of noise from running at around 1500-1800 rpm? if thats what you are talking about then i just give it some gas to force it to shift.
It's a 9 speedWhat transmission do you have, the CVT or the 9 speed auto?
Thank you for the suggestion. I did that with the dealer service center that has had the car for over 2 weeks now. Drove 10 fee and he told me to stop. He heard it. It is a very distinct chugging I've never heard in any car I've driven.Get them in it with you and you drive it and say HERE THAT IS THAT RIGHT? If they push back, see if they have another new one like yours with same trans and drive it and see if it does the same.
Unfortunately loaners are not part of the warranty program, no matter how long the car is in the shop. It used to be (some years ago) that if your car was in the shop for more than 1 night (2 days) a loaner was given. Then this got reduced to just Cadillac. Now it is a thing of the past. Some of the more prominent dealership, and those that want to promote customer satisfaction, will give a loaner if it is a long term problem, but fewer and fewer do this and there is no obligation on their part to do so. It is sad, but really if you think of it from the dealer standpoint, think how many cars/expense they would have to have to satisfy this. Some used to just put on dealer plates on a used car and let you have it. But now most dealers have such low used car inventory they can't do it. And dealer plates are not free. Times change, and seldom for the better.Hate to say it but these are not are fathers types of transmissions of yesteryear. See some here in the forum where when there is a odd problem GM is saying don't touch it till we have an answer. They better have given you a loaner since you are under warranty. Seems like a fraction of owners are having issues minor or not yet while others are putting on miles with no issue. These are NEW models with new tech, bound to be issues sadly.